transitFAIL: Using social media to make things better
Tags: hashtag, PDXplan, public engagement, social media, transitFail
Welcome to Fail Week here on PlanningPool! All week we will be bringing you information about bad planning, lack of planning, and planning generally gone awry.

On Twitter, people use hashtags ("#") to talk about a topic, in this case the failings of public transit.
At PlanningPool, we’re big fans of Twitter, because it’s a tool that combines the less high-tech (cell phones) with the more high tech (internet) and gets people in touch with each other. For planning, Twitter can be used as a public engagement tool, like with Portland’s @PDXplan. Twitter can also be used to mobilize people, as was famously done with the Iran elections.
One of the more complicated aspects of Twitter are hashtags. Hashtags are words preceded by the … Continue Reading